Privacy Policy

Last updated: October 11, 2026

This policy explains what information Rubric (the “App”) collects, why, and what choices you have. The short version: we only collect what we need to answer your questions and run your subscription, and we don’t sell your data.

1. What we collect

The question you select. When you click on a question, the App sends that part of the screen (as text or an image) to our servers so an answer can be generated. Nothing is captured until you click.
Account and billing details. Your email address and subscription status. Payments are handled by our payment provider; we never see or store your full card number.
Basic usage data. Search counts (to apply your plan limit), app version, and crash reports, so we can fix problems.
Windows launch notice. If you sign up on our website, your email address and site language, to tell you when the Windows version is released.

2. How we use it

To generate answers and show them to you.
To manage your subscription, search limits, and support requests.
To keep the App secure and working well.
To email you about the Windows release, if you asked to be notified.

We don’t use your captured questions for advertising, and we don’t sell or rent your personal information.

3. Who we share it with

We share data only with service providers that help us run the App, such as our hosting provider, the AI service that generates answers, and our payment provider. They may use it only to provide their service to us. We may also disclose information if the law requires it.

4. How long we keep it

Captured questions are kept only as long as needed to return an answer and handle short-term troubleshooting, then deleted. Account and billing records are kept while your account is active and afterwards as long as required for tax and legal reasons.

5. Your choices and rights

You can delete your account yourself on our website: log in, open the menu at the top left, and choose Delete account. You’re logged out right away, and your account is permanently deleted 30 days later; within those 30 days you can log back in on the website to restore it. You can also ask us to access, correct, or delete your personal information by emailing help.rubric@gmail.com. Depending on where you live, you may have additional rights under local law (for example, GDPR or CCPA), and you can contact your local data protection authority.

6. Children

The App isn’t intended for children under 13. If you believe a child under 13 has given us personal information, contact us and we’ll delete it.

7. Security

Data is sent over encrypted connections and access is limited to what’s needed to run the service. No system is perfectly secure, but we take reasonable steps to protect your information.

8. Changes

If we change this policy, we’ll update the date at the top and, for significant changes, let you know through the App or our website.

9. Contact

Questions about privacy? Email us at help.rubric@gmail.com.